Frequently Asked Questions
General Questions
What services does Five Star Roofing provide?
As your local roofing experts in Montana, we specialize in comprehensive residential and commercial roofing services. Our expertise includes new roof installation, full roof replacements, and professional repairs for all types of damage.
Where are you located and what areas do you serve?
We are proudly based in Montana and serve the greater community and surrounding areas. We are your local, trusted roofing partner, providing quality services across the region.
Are you licensed and insured?
Yes, we are a fully licensed and insured roofing contractor. We carry all the necessary general liability and worker’s compensation insurance to protect our team and your property throughout every project.
Do you offer free estimates?
Absolutely. We provide free, no-obligation roof inspections and detailed estimates. We’ll assess the condition of your roof and provide a transparent and accurate quote for the recommended work.
Roofing Process & Materials
How do I know if my roof needs a repair or a full replacement?
A full replacement is typically needed when the roof is near the end of its lifespan (20+ years), or if there is widespread, irreversible damage. Signs you may need a replacement include extensive missing shingles, curled or buckled shingles, and granules in your gutters. Repairs are often sufficient for isolated issues like minor storm damage or a small leak. We can help you make the right call with a professional inspection.
What types of roofing materials do you work with?
We are experienced in installing a wide variety of roofing materials designed to withstand Montana's harsh weather. Our most common installations include durable asphalt shingles, long-lasting metal roofing, and reliable flat roofing systems for commercial buildings. We’ll help you choose the best material for your property and budget.
How long does a roof installation take?
The duration of a project depends on the size and complexity of the roof, as well as weather conditions. A standard residential roof replacement can often be completed in as little as one to three days. We pride ourselves on working efficiently without sacrificing quality.
Storm Damage & Insurance
Do you specialize in storm damage repair?
Yes. Given Montana’s weather, we specialize in providing fast and effective storm damage solutions. We are experts at identifying and repairing damage caused by high winds, hail, and heavy rain.
Can you help me with my insurance claim?
We understand that dealing with insurance can be stressful. We will work directly with your insurance company, provide all the necessary documentation, and ensure that your claim is processed efficiently. Our goal is to make the process as smooth as possible for you.
Our Commitment to Quality
What kind of warranty do you offer?
We stand by our work. We offer a warranty on all our labor and installations. We also only use materials that come with robust manufacturer warranties, giving you dual protection and complete peace of mind.
What makes your work "Five Star" quality?
Our "Five Star" quality is our brand promise. It means we are committed to exceptional craftsmanship, meticulous attention to detail, using only the highest-quality materials, and a customer-first approach. From the initial inspection to the final cleanup, we aim to exceed your expectations every time.